Add Stakeholder to a Project

Overview

This article will guide a project manager, or alternate project manager(s), on how to add a stakeholder on a project managed within the Enterprise Service Management (ESM) system.

Add Stakeholder(s)

  1. Login to ESM Work Management.
  2. Click Applications.
  3. Click Projects.
  4. Click on your project.
  5. In the left column, click Stakeholders.
  6. Click + Add.
  7. In the Add/Edit Stakeholder dialog do the following.
    1. In the Stakeholder + field enter a search term to find a person.
      Tip
      You can search for people using any of the following:
      • Name (first & last)
      • UA Username
      • UA Identifier

      Remember the search field will only return five (5) results, if you do not see the expected result in the quick-lookup field, click the lookup button to open the Lookup Stakeholder search window.

    2. In the Responsibilities/Concerns field enter a concise description of their responsibility or concern.
    3. Select the Responsible, Accountable, Consulted, or Informed (RACI) role(s) the individual will have on the project.
      Tip
      Review the Get Started with Project Stakeholders article for more details regarding RACI roles.
    4. Click Save.
  8. Repeat steps 6 & 7 for each additional stakeholder which should be affiliated with the project.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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