| Project Manager |
- Responsible for the project with regards to time, budget, and quality, and facilitates the completion of the project
- Develops the Project Charter and Project Management Plan (e.g., risk management plan, communication plan, etc.)
- Manages the project budget, schedule, scope, deliverables, risks; and changes to any of these
- Staff project with support from the Resource managers and project sponsor
- Leads and coordinate activities of the project team to meet project objectives
- Provides progress performance reports to Project Management Office (PMO), Project & Portfolio Management (PPM) lead, or leadership of department executing the project, and stakeholders
- Serves as liaison to the Steering Committee & Project Sponsor
- Addresses issues and escalates, as necessary
- Supervises consultant(s) and vendor(s)
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| Alternate Project Manager |
- Serves as a backup to the Project Manager in situations where they are unavailable due to various reasons (e.g. family, health, other matters)
- Same responsibilities as the Project Manager
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| Project Sponsor |
- Project owner, and highest level of escalation for the Project Manger
- Provides decision leadership that is outside of the authority and position power of the Project Manager
- Communicate the vision, goals, and expectations to the team
- Advocate for the project and the team
- Facilitate executive-level decisions
- Help secure resources
- Keep project aligned to business objectives
- Address issues outside the project team's authority
- Bring opportunities that arise within the project to senior management
- Monitor project outcomes after closure to ensure intended business benefits are realized
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| Team Lead |
- Assigned to lead & represent the functional business area on the project, act as a single point of contact for the Project Manager & provide direction to the team members in their areas of responsibility.
- Understands the user needs and business processes of their area
- Act as consumer advocate in representing their area
- Communicate project goals, status, and progress throughout the project to personnel in their area
- Review and approve project deliverables for their area
- Creates or helps create work product
- Coordinates participation of work groups, individuals, and stakeholders
- Provide knowledge and recommendations
- Helps identify and remove project barriers
- Assure quality of products that will meet the project goals and objectives
- Identify risks, issues, and their associated resolutions
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| Subject Matter Experts (SMEs) |
- Individual assigned to the project that has an in-depth understanding of the process/system within the project domain
- Share their in-depth understanding of the business and system processes
- Provide business expertise on the system functionality related to their job functions
- Participate actively in all phases of the project including planning and analysis, design, development, testing and implementation, related to their area of expertise
- Identify test cases and perform user acceptance testing
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| Technical Resource |
- Resources assigned to perform project tasks
- Consult with members of the project team to analyze operational procedures, which may include analyze, design, test, and implement enhancements to complex production information systems
- Design programs, forms, reports, and interfaces
- Create innovative software applications from scratch using state-of-the-art languages, protocols, and software methodologies
- Perform unit testing on programs, forms, reports, and interfaces
- Create and maintain technical documentation on computer-based information systems
- Update systems data and prepare conversion requirements
- Provide assistance to customers with software-related issues or problems.
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| External Resource |
External resources/Vendors participating in the project.
<Identify responsibilities as required> |