Windows License Expiring on UAA-issued Windows computers

Overview

In this article, users will learn how to resolve the "Your Windows License Will Expire Soon" error message on UAA-issued Windows computers. This error typically appears after changing their UA password.

In this article:

• What materials do I need?
• How do I use this technology?
• Need additional help or have issues

What materials do I need?

• UAA-issued computer
• Connection to the UAA network
  • On-campus using a wired or Wi-Fi connection
  • Off-campus using UAA GlobalProtect VPN
• UA username and password

How do I use this technology?

1. Log in to your computer with your old password.
2. If you are off-campus, connect to UAA GlobalProtect VPN first before proceeding.
3. Hold the Windows key, then press the L key to lock yourself out of the computer:
   
   
    
4. Log in to your computer again with your new password.
5. The error message should not appear again.
6. (Optional) Reboot the computer to ensure the error message does not appear again.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Support for Issues with University Computer(s) form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.