FY23 Data & Communication Rates

Overview

Telephone rates for FY22 remain stable compared to last year. Starting in FY21, the telecommunication rate was split into two separate rates: a telephone and data services rate and a handset rate. The telephone and data services rates include the telephone line, network connectivity, data services, and IT security. The handset rate covers the replacement cost of the physical desk phone. If a phone is primarily used from a computer via the softphone app, they may elect to turn in their desk phone and avoid paying this rate.

Rates

• UAA – Anchorage area, PWSC, Kodiak College
  • Telephone and data services (annual) $322.82
    includes telephone, network, and IT security
  • Handset (annual) $67.38
    includes replacement costs for physical desk phones
  • Total for both: $390.20
• UAA – KPC, Mat-Su College
  • Telephone Line (annual) $694.56
    includes telephone, network, and IT security
  • Handset (annual) $92.14
    includes replacement costs for physical desk phones
  • Total for both: $786.70
• Labor (hourly) $97.59
  • Billable services include fieldwork requested by departments such as moves, adds, or changes for ports and telephones

If you’d like more information about Telecommunications labor billing, please reach out to the IT Business Office at uaa_itbusinessoffice@alaska.edu.

If you would like to make changes to phone services, fund/orgs, etc. please submit Phone Billing change request. Changes requested after this date cannot be guaranteed to be accounted for in this fiscal year’s billing. 

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Tech Portal to view the Telephone service and submit a ticket.