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- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
This article will help project application administrators, in collaboration with project request reviewers/evaluators, to create and configure project request scorecards in the Project application admin interface by providing useful tips and examples of questions.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
Information on how to create a project scorecard within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
Information on how to assign a scorecard to project requests within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
Information on how to add scorecard criteria to a project scorecard within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
Information on how to create project scorecard criteria within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Scorecard Criteria & Scorecards
This introduction article will help project application administrators to create and configure a project request scorecard in the Project application admin interface within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Reports & Dashboards
This article will help individuals to become familiar with Reports using TDNext. The person must have TDNext access in addition to access to the application in which the report resides.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Reports & Dashboards
Information on how an authorized person search for a specific report created within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM People
Information on how people authorized to use the Enterprise Service Management (ESM) system can adjust some settings for their profile.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Client Portal Administration
- Client Portal Notifications
This getting started article will help Project Application Administrators to learn about and modify Notification Templates. Individual's must have the Admin access to one, or more, ESM applications.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Ticketing App Admin
- Ticket Notifications
This article will provide guidance to Enterprise Service Management (ESM) Ticket Application Administrators on how to activate custom notification templates.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Client Portal Administration
- Client Portal Notifications
This article will provide guidance to Enterprise Service Management (ESM) Client Portal Application Administrators on how to customize notification templates.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Client Portal Administration
- Client Portal Notifications
This article will provide guidance to Enterprise Service Management (ESM) Client Portal Application Administrators on how to activate custom notification templates.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Notifications
This article will provide guidance to Enterprise Service Management (ESM) Project Application Administrators on how to customize notification footers.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM Project App Admin
- Project Notifications
This article will provide guidance to Enterprise Service Management (ESM) Project Application Administrators on how to customize notification templates.