Editing a Ticket allows you to change information in any fields that are not read only or disabled. This includes such field as the Form that is behind the Ticket.
In this article:
Managing tickets after the initial creation has many means of doing so. Further instructional guides are available below.
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.