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Get Started with Google Docs, Sheets, & Slides

Google Docs, Sheets, & Slides allows individuals to create, collaborate, and share documents, spreadsheets, and presentations online. ... you aren't connected to the Internet, you can still create, view, and edit files on: Google Docs Google Sheets Google Slides How-to Use Google Docs, Sheets, and Slides offline You

Manage Ticket Time Types and Expense Accounts

You'll need to add any newly added time types, and/or expense accounts to each existing ticket where it is desired to be utilized. What materials do I need? Internet connectivity

Update an Asset

connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Open a web browser. Navigate to the UA ESM website. Login to UA

Get Started With Enterprise Service Management Tickets

This article provides an introduction to individuals using the Enterprise Service Management (ESM) system to access, create, and manage work via tickets. ... Overview The Enterprise Service Management (ESM) system is designed to improve organizational processes, communication, and customer experience by providing a unified and standardized approach to

Microsoft 365 Apps for Enterprise

Learn now to install desktop and/or mobile versions of Microsoft Office on your personally owned devices. ... time and place where you have sufficient connectivity to the Internet so that you can download a multi-gigabyte file. Please note you will only be able to download software that is compatible with

Add People to Ticket

People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a ticket, they can be notified of progress on a ticket, or task when adding a comment, or updating a ticket. ... Overview People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a

Create a Ticket Task

Overview Ticket tasks can be created on all types of tickets (i.e. Incident, Request, etc.), and are used to assign a specific job to another responsible group. The group assigned the task will

Manage a Loaner Device

Loaned to Person Check-out Equipment Check-in Equipment What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Asset/CIs module

Manage Product Types

materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Review Exiting Product Types

Manage Product Models

Product Model Disable Product Model What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this

Overview of SharePoint Online

SharePoint Online is one of the underpinning technologies of Office 365 and allows individuals and groups to easily create a wide variety of ways to share information as well as tracking and ... . You'll need to be connected to the Internet to access your resources.   Can I undelete a file that was accidentally deleted from a SharePoint site? When you delete items from a SharePoint site

Bulk Update Asset Records

Information on how to bulk update multiple asset records within the Enterprise Service Management (ESM) system. ... need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Open a web browser. Navigate to the UA ESM

Add a YouTube Video

Information on how to display a YouTube video on a digital sign. ... a way that makes the playback great. However, if uploading the original video is not an option read on to learn how to include a YouTube Embed URL.   Important Embeded YouTube content is

Manage Vendors

Disable Vendor What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Review

Return Material Authorization Asset

Overview Items being returned to vendors for repair, replacement, or exchange (commonly refereed to as Return Merchandise Authorization or RMA) must have their asset record updated within the