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Get Started with Google Docs, Sheets, & Slides
Google Docs, Sheets, & Slides allows individuals to create, collaborate, and share documents, spreadsheets, and presentations online. ... you aren't connected to the Internet, you can still create, view, and edit files on:
Google Docs
Google Sheets
Google Slides
How-to Use Google Docs, Sheets, and Slides offline
You
Manage Ticket Time Types and Expense Accounts
You'll need to add any newly added time types, and/or expense accounts to each existing ticket where it is desired to be utilized.
What materials do I need?
Internet connectivity
Update an Asset
connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Open a web browser.
Navigate to the UA ESM website.
Login to UA
Get Started With Enterprise Service Management Tickets
This article provides an introduction to individuals using the Enterprise Service Management (ESM) system to access, create, and manage work via tickets. ... Overview
The Enterprise Service Management (ESM) system is designed to improve organizational processes, communication, and customer experience by providing a unified and standardized approach to
Microsoft 365 Apps for Enterprise
Learn now to install desktop and/or mobile versions of Microsoft Office on your personally owned devices. ... time and place where you have sufficient connectivity to the Internet so that you can download a multi-gigabyte file. Please note you will only be able to download software that is compatible with
Add People to Ticket
People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a ticket, they can be notified of progress on a ticket, or task when adding a comment, or updating a ticket. ... Overview
People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a
Create a Ticket Task
Overview
Ticket tasks can be created on all types of tickets (i.e. Incident, Request, etc.), and are used to assign a specific job to another responsible group. The group assigned the task will
Manage a Loaner Device
Loaned to Person
Check-out Equipment
Check-in Equipment
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Asset/CIs module
Manage Product Types
materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Review Exiting Product Types
Manage Product Models
Product Model
Disable Product Model
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this
Overview of SharePoint Online
SharePoint Online is one of the underpinning technologies of Office 365 and allows individuals and groups to easily create a wide variety of ways to share information as well as tracking and ... . You'll need to be connected to the Internet to access your resources.
Can I undelete a file that was accidentally deleted from a SharePoint site?
When you delete items from a SharePoint site
Bulk Update Asset Records
Information on how to bulk update multiple asset records within the Enterprise Service Management (ESM) system. ... need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Open a web browser.
Navigate to the UA ESM
Add a YouTube Video
Information on how to display a YouTube video on a digital sign. ... a way that makes the playback great. However, if uploading the original video is not an option read on to learn how to include a YouTube Embed URL.
Important
Embeded YouTube content is
Manage Vendors
Disable Vendor
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Review
Return Material Authorization Asset
Overview
Items being returned to vendors for repair, replacement, or exchange (commonly refereed to as Return Merchandise Authorization or RMA) must have their asset record updated within the