Off-Campus Calling

Overview

On and after 24 October 2021, all off-campus and between-campus calls will require the use of 10-digit dialing. On-campus calls will continue to function with 5-digit dialing. This change is due to a national change that the Federal Communications Commission (FCC) has communicated around the implementation of the National Suicide Prevention Hotline which will be accessed by dialing 988 from any phone.

In this article:

• How do I use this technology?
  • Dialing a Local call from a campus telephone
  • Dialing a Long Distance call from a campus telephone
  • Dialing an International call from a campus telephone
• Need additional help or have issues

How do I use this technology?

Dialing a Local call from a campus telephone

1. Press [8] for external access
2. Dial [907] + phone number

Dialing a Long Distance call from a campus telephone

1. Press [8] for external access
2. Press [1] for long-distance access
3. Dial area code + phone number.

Dialing an International call from a campus telephone

1. Press [8] for external access
2. Dial [011] for international access
3. Dial [Country Code]
4. Dial [City Code]
   • If 0 is the first digit, omit it
5. Dial [Phone Number]
6. Dial [#]
7. Dial [Long Distance Access Code]
   • If you do not have one, submit an Add or Change a Long Distance Access Code request to the Technical Support Center.
8. Dial [#]

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Tech Portal to submit a Support for Issues with Phones ticket.