Off-Campus Calling

Overview

On and after 24 October 2021, all off-campus and between-campus calls will require the use of 10-digit dialing. On-campus calls will continue to function with 5-digit dialing. This change is due to a national change that the Federal Communications Commission (FCC) has communicated around the implementation of the National Suicide Prevention Hotline which will be accessed by dialing 988 from any phone.

Important
10-digit dialing is available now and will be required starting 24 October 2021 for all off-campus local calls. Read the State of Alaska announcement to learn more.

In this article:

How do I use this technology?

Dialing a Local call from a campus telephone

  1. Press [8] for external access
  2. Dial [907] + phone number

Dialing a Long Distance call from a campus telephone

  1. Press [8] for external access
  2. Press [1] for long-distance access
  3. Dial area code + phone number.

Dialing an International call from a campus telephone

  1. Press [8] for external access
  2. Dial [011] for international access
  3. Dial [Country Code]
  4. Dial [City Code]
    • If 0 is the first digit, omit it
  5. Dial [Phone Number]
  6. Dial [#]
  7. Dial [Long Distance Access Code]
  8. Dial [#]

Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Support for Issues with Phones service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.

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