Remote Connectivity VPN

Virtual Private Network (VPN) provides secure, remote, connectivity from non-University of Alaska locations to campus resources. When you are not connected directly to the campus network, VPN client creates a “tunnel” between your computer and the campus network that identifies you as a member of the UA community, allowing you virtual access to restricted networked resources. Vendors/contractors, please contact a department sponsor for completion of this request.

If you need to access software that requires connecting to the VPN, make sure that the VPN client is installed, configured, and tested on your computer.

Eligible Peoples

  • Faculty
  • Non-University Individual with a UA Login
  • Sponsored Guest
  • Staff
  • Student
  • Student Employee
  • Contracted Vendor


Remote connectivity (VPN) access requires an Internet connection, properly configured client software, and a current UA account. Software is available for:

  • macOS 10.13, and newer
  • Windows 10, and newer
  • Linux (RHEL and Debian-based distributions)
  • iOS/iPadOS
  • Android


Remote connectivity (VPN) is available at no charge to individuals affiliated with the University of Alaska Anchorage.


24 hours a day 7 days a week exclusions are,

  • During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status page.

Supported By

This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the Request Support button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.

For immediate support please contact the appropriate UAA IT Support office.

Request Support VPN Download & Login

Related Articles (4)

A step-by-step guide to connecting to UAA GlobalProtect VPN.
Follow this article to successfully download and install GlobalProtect VPN to your mobile devices.
This document gives step by step instructions for how to download and install GlobalProtect VPN for Mac desktops.
Follow this article to successfully download and install GlobalProtect VPN to your Windows desktop.


Service ID: 291
Thu 12/9/21 1:17 PM
Thu 7/20/23 9:22 PM

Service Offerings (2)

Support for Remote Connectivity VPN
Assistance with Remote Connectivity VPN, also known as Global Connect.