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Sign In to Enterprise Service Management
This article will help you navigate the sign in to the Enterprise Service Management Service Portal. ... Service Portals
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
Log in to your UA Zoom account in the Zoom app
In this article, you will learn how to sign into the Zoom app using your UA Zoom account ... be submitted anytime using the appropriate Questions or Assistance with Video Conferencing form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge
IT Services' Computer Purchasing Recommendations
for individuals frequently on the move with their primarily use being for checking email, word processing, and connecting to a data/video projector for the occasional PowerPoint presentations. These
Restrict Access to Sensitive Content
article it is import to identify which group(s) of people should have access to it. Within UAA knowledge articles are typically classified with one of three types of access restrictions. These are
Change Deployed Software Image(s)
Service Description
This service is used to request updates to deployed images, primarily base images for UAA Campuses, Library, and updated boot images.
Eligibility
Faculty, Staff
How to access and download videos from Kaltura
Overview
To stay aligned with industry best practices, contract requirements, anticipated continued use, and to reduce our storage footprint, UAA periodically schedules the content deletion of old
Sync Files From a Microsoft Team to My Desktop
contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Azure Dev Tools for Teaching
Microsoft Azure Dev Tools for Teaching puts professional developer tools, software, and services in the hands of faculty and students. Students receive developer tools from Microsoft at no cost ... Mac
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Network Port Activation
This service is used to request the activation of a network port/Ethernet wall jack. Labor rates are charged on a per hour basis. Please contact the UAA Technical Service Center at (907) 786-4646 for
Embed Media in eWolf
How to embed media into your eWolf ePortfolio. ... Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Send a Microsoft Form to your audience
With Microsoft Forms, you can send your form or quiz to students, and colleagues in a few different ways, depending upon your needs. ... ) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Add an Attachment to a Ticket
Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work. ... ?
Web Browser
Access to either the UA Service Portal, or UAA Service Portal
Your UA Identity
How do I use this technology?
File Restrictions
There are a few restrictions for any files
Share a Microsoft Form with others to collaborate
?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Adding and Editing Text in eWolf
How to add a rich text module to your eWolf ePortfolio, including how to edit the text and design. ... issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Find the Computer Name on a Windows computer
uaa ... Overview
How to find the computer name on a Windows computer.
What materials do I need?
Windows computer
How do I use this technology?
Right-click on the Start button