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Standard Computer Models
Documents UAA's standard supported computer manufacturers and product families for desktop, laptop, and tablet devices. ... The University of Alaska Anchorage (UAA) offers standard support for university owned macOS and Windows computer systems. For most applications these requirements will have a minimum effective life
Suspicious Email
community associated with this service.
Availability
Suspicious email reports are processed weekdays from 8 a.m. to 5 p.m.
Supported By
This service is provided by UAA IT Services
Student Software Support
UAA IT Services will give its best effort to resolve software issues for students. The IT Technical Support Center will provide troubleshooting for most software issues at no cost.
For third-party
Learning Management System (LMS)
The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes. ... Service Status page.
Requirements
A device with a connection to the Internet
Blackboard Learn's supported browsers
Supported By
This service is maintained and supported by UAA
PDF Editing Software Options
Reader DC is available for free via download on university computers using the Self-Service portal (Windows Software Center, and macOS Self Service) for UAA, UAF, and SW employees.
Foxit PDF Editor
About UA Identity
Introduction to University of Alaska (UA) electronic identity used to access a wide variety of resources across the UA system. ... Overview
You will utilize your UA username and password for access to almost all online services provided by UAA and UA. These include, but are not limited to email, wireless access, Learning
Surveys & Online Forms
generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Change Deployed Software Image(s)
Service Description
This service is used to request updates to deployed images, primarily base images for UAA Campuses, Library, and updated boot images.
Eligibility
Faculty, Staff
Include the @ Character in the Content of a CMS Page
This article will show how to include the @ character in the content of a CMS page. The University’s CMS software considers the @ character a special character, which can lead to errors and confusion. ... email address.
Join us @ UAA for Campus Kickoff!
If you have incorrectly used the @ character within the content of a page, you would see the following error message when attempting to view
Configure Apple Configurator 2 to Add iOS, iPadOS and tvOS Devices to Apple School Manager
This article will walk you though the steps necessary to setup Apple Configurator so that it can be used to add devices to Apple School Manager. ... Overview
In order to add devices to Apple School Manager (ASM), you will need to configure Apple Configurator on your machine prior to adding devices. This is normally a one-time process for each
UA Account
Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more. ... to be unavailable. You can see current availability on the UAA Service Status page.
Many new UA Accounts are created daily automatically upon a person's affiliation (e.g. Student, Staff, Faculty
Virtual Desktop (VDI)
Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not. ... offers all employees the ability to login and uses a standard desktop with the standard UAA desktop software for a more affordable price than managing workstations. Departments can request custom
Add or Change DNS Record
Request new DNS records, changes, or updates to existing DNS records. ... reservation
MAC address of the device the record points to
Specify whether or not the device is currently connected to the UAA network
Network Port Activation
This service is used to request the activation of a network port/Ethernet wall jack. Labor rates are charged on a per hour basis. Please contact the UAA Technical Service Center at (907) 786-4646 for
Send Email to a Mailing List
the list, commonly refered to as "posting." In a few specific cases, typically UAA dynamic lists, only specific email addresses are authorized to post to the list.
How do I use this technology