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Purchase

  1. Services
  2. UAA
Contractor Determination form, Statement of Work or other forms Availability Requests may be submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared

Cisco Jabber Call Controls

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Add or Change an International Access Code

  1. Services
  2. Services by Department
  3. Information Technology
  4. Communication & Collaboration
  5. Telephones
Request a new long distance calling code or updating an existing international access calling code for use on the UAA telephone system. ... This service is used for requesting a new long distance calling code or updating an existing international access calling code for use on the UAA telephone system. Eligibility Faculty

Cisco VoIP Voicemail Media Player

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
mode. In computer mode, you will use your computer to play, and record greetings. In telephone mode, the UAA VoIP system will call you one your assigned office phone number and you will use your

Do I need a license key for Microsoft 365 Apps for Enterprise applications

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Apply Test to HonorLock in Learning Management System (Blackboard) Ultra Course

  1. Knowledge Base
  2. Educational Technology
UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Enable Together Mode in Microsoft Teams

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
together ... all participants.   Need additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Make a Phone Call Using Cisco Jabber

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
Overview With your campus phone number enabled for Softphone access you are able to make phone calls using your office phone number from anywhere you have Internet connectivity

Undo Send in Gmail

  1. Knowledge Base
  2. Applications & Software
  3. Google Workspace @ UA
additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

New or Change to a Firewall Rule

  1. Services
  2. Services by Department
  3. Information Technology
  4. Networking
  5. Network Security
This request is used by University of Alaska IT professionals to request the addition of a firewall or firewall rules, changes to an existing firewall or firewall rules, or the removal of a firewall

OneDrive for Business macOS Client Sync Settings

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Workflow Web Services Run Time

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. ESM App Admin
  5. Workflows
. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Can I recover a message I deleted in Gmail?

  1. Knowledge Base
  2. Applications & Software
  3. Google Workspace @ UA
 where you want to move the message to.   Need additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

OneDrive for Business Windows Client Sync Settings

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Qualtrics Research Suite

  1. Services
  2. Services by Department
  3. Information Technology
  4. Communication & Collaboration
  5. Surveys & Online Forms
UAA provides unlimited surveys and responses to all active UAA Campus students, staff, and faculty, and all active UA System employees. ... UAA provides unlimited surveys and responses to all active UAA Campus students, staff, and faculty, and all active UA System employees. To access Qualtrics, login above with your UA email