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Reassign a Ticket
Information on how to reassign the person responsible for working on a ticket from one person to another person. ... Impact and Urgency of need as well as the order they are received by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.
Search the Knowledge Base
the Knowledge Base
Using other Knowledge Base menu options
Search the Knowledge Base
Login to the UAA IT Knowledge Base.
Click Search button.
The Search page appears with a variety
Install Cisco Jabber on macOS
.
Login to Cisco Jabber on macOS
Is there any additional information I should know about?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Review Test Results with HonorLock in Learning Management System (Blackboard) Original Course
Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Registering 3rd-party Exam with HonorLock in Learning Management System (Blackboard) Ultra Course
For support, requests may be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees
Disable HonorLock in Learning Management System (Blackboard) Ultra Course
appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Applying an HonorLock Exam Profile in Learning Management System (Blackboard) Ultra Course
be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge
Register HonorLock in Learning Management System (Blackboard) Ultra Course
received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Surveys & Online Forms
generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
UAOnline
UAOnline gives students, staff and faculty access to business aspects of the university. ... .
Availability
24 hours a day 7 days a week exclusions are,
During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status
page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Checking your Microsoft Form results
Microsoft Forms includes rich, real-time analytics that provide summary information and individual results for surveys and other types of forms. You can export the results to Microsoft Excel for more in-depth analysis, as well as delete or print a summary of responses. ... , or connection to your form. This means if you get additional responses you'll need to download a new copy.
If you've created your from in your OneDrive for Business and click Open in Excel, your
Virtual Desktop (VDI)
Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not. ... offers all employees the ability to login and uses a standard desktop with the standard UAA desktop software for a more affordable price than managing workstations. Departments can request custom
Get Started With Digital Signage
An introduction on where to get started with creating and managing signs with UAA's Digital Signage platform. ... Overview
Digital signage enhances the experience of University of Alaska Anchorage students, faculty, staff, and visitors by delivering targeted messages to campus audiences. Campus departments
Mailman Notice - Too Many Recipients
Overview
When sending a message to a Mailing List Mailman conducts several checks to determine if the message should be posted to the list. If you receive a message similar to the following