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OneDrive for Business iOS Client Setup
This article will teach you how to use UA OneDrive for Business on iOS compatible devices. ... ?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Ticket Workflow Approval and Choice Steps
Ticket workflows define processes to be automated including steps requiring one or more individuals to provide information such as approval or denial of the request or selecting from a list of ... take action on the step will receive an email similar to the one below.
Click on the link "this workflow step in the UAA Seawolf Tech Portal", circled in red below, it will take you
Embedding Kaltura Videos in Learning Management System (Blackboard) Original Course
to add the Kaltura Video to
In the course, under the Course Content area of choice, Hover over Build Content
Click on UAA Kaltura Browser, Search, and Embed
Find the
Digital Signatures for Documents
DocuSign is University of Alaska’s electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. ... Support button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Department & Employee Printing
All administrative and academic departments have access to a variety of printing services.
Network accessible Multi-Functional Printers/Copiers (MFPs) are made available via UAA's Distributed
Checklist to Publish Knowledge Article
Article Settings
General Review
Article is unique
Article has been reviewed by both KB Contributor, and Service Owner
Article is technically accurate, up-to-date, complete, and is
Digital Signage
This service is for requesting the installation and setup of digital signage or to move an existing digital sign to a new location. ... displays and are a way for university departments to provide helpful information such as upcoming events, UAA news, building maps, department hours and directories, campus maps, activities happening around
Search the Service Portal
These instructions below will help you search for university services available to you. ... you're looking for.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
Enterprise Service Management Surveys
The Enterprise Service Management (ESM) system has a built-in ability to send and process small surveys with the intention of gauging the satisfaction, level of service, or overall happiness of a ... Notification Template
Below is the generalized email template used for most UAA ESM-related surveys. However, some departments may choose their own email template style.
Need additional
Microsoft Teams Types
-to-face meetings
Work in smaller groups
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
How can I Identify Fraud and Spoofing?
Get information on identifying common fraud and spoofing attempts, and also how to protect yourself against malicious activity of this nature. ... about?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
OneDrive for Business Android Client Setup
This article will teach you how to use UA OneDrive for Business on Android compatible devices. ... should know about?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
UA Account
Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more. ... to be unavailable. You can see current availability on the UAA Service Status page.
Many new UA Accounts are created daily automatically upon a person's affiliation (e.g. Student, Staff, Faculty
University Computer Bulk Order Program
UAA departments, including UAA community campuses, and UA units located in the Anchorage area have the opportunity to purchase select Dell computers, laptops and monitors at highly discounted prices. ... Important
2023 Bulk Buy ordering is open March 27th through April 7th
UAA departments, including UAA community campuses, and UA units located in the Anchorage area have the opportunity to
Pickup of Computer(s) and/or Peripherals to Surplus
Schedule the pick up and processing of equipment to be sent to UA surplus. ... This service is used to request picking up and processing of equipment to be sent to UA surplus. IT Services will sort equipment between bad, old, good and possible reallocatable equipment, and we