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Overview The University of Alaska Anchorage (UAA) has adopted the following naming conventions for mailing lists. Other services may employ different conventions. Note UAA operates a

an Image Below general practices that are in use at UAA in order to provide a consistent experience: Do not use an image size greater than 700 px wide as an in-line image. If you need to

This introductory article will help individuals with access to an Enterprise Service Managment (ESM) ticketing application (TDNext) to search for tickets. ... appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

personal document and file storage hub. It's easy to upload, download, and share files. You can also create, view, and edit Google Docs, Sheets, and Slides documents online. ... contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records. ... -site). Individuals requesting a new UAA domain must submit a DNS request form, and adhere to the DNS guidelines below. DNS requests are reviewed by IT Services to ensure that each reflects an

Request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL. ... This service is used to request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL. Important Note: Vanity URLs are only for webpages, they

Assistance with Digital Signatures for, how to do something; have something done you don't have permissions for; or get answers to questions. ... Assistance with Digital Signatures, also known as DocuSign, for how to do something; have something done you don't have permissions for; get answers to questions; or report it is not working as

Information on how to manually create a computer asset record within the Enterprise Service Management (ESM) system. ... [Device Manufacture]-[Serial Number] (e.g. Apple-AB3JF9Z3NX8, Dell-HZBJISZ, etc.) What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to

Every time a file that is saved within Microsoft Teams, OneDrive for Business, or a SharePoint site is modified SharePoint makes note of the change in its version history. Read this article for simple directions for reverting changes made to a file. ... is a quick and simple way to give your team a little 'buffer' when working collaboratively. Versioning allows an owner to roll back any changes and restore a previous version of the document

. During scheduled updated or upgrades that require the system to be unavailable. You can see or get notifications about these on the UAA IT Services Status page. Supported By This service

is open to current University of Alaska Anchorage students, faculty, and staff. Patrons should carry a current UAA ID card with them, as this may be requested by the IT Services or Library staff to

This article will help individuals to become familiar with Reports using TDNext. The person must have TDNext access in addition to access to the application in which the report resides. ... authorized individuals. Access Reports via the following methods: TDNext Login to ESM TDNext. Click Applications menu. Select the desired application (i.e. UA OIT, UAA IT, Projects, etc

Overview The Enterprise Service Management (ESM) system is designed to track all relevant assets, and/or configuration items within the University of Alaska Anchorage (UAA) Major Administrative

This article will provide guidance to Enterprise Service management (ESM) Application Administrators on how to use template tags within response templates. ... not have a personalized signature set. {{^TechnicianSignature}} Thanks, {{TechnicianFullName}} UAA IT Services Phone: (907) 786-4646 option 1 Phone: (877) 633-3888 (outside Anchorage