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Employment Changes
Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations. ... submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Human Resources Coordinator Team.
Get Started with Survey Tool (Qualtrics)
With Survey Tool, you can create online surveys, and polls with advanced functionality, and easily see results as they come in. When you create a form, you can invite others to respond to it using ... Overview
UAA provides unlimited surveys and responses to UAA students, staff, and faculty. UAA uses Qualtrics online survey software to provide its survey tool.
Important
Active
Labor Redistribution
.
Availability
Requests may be submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Business Services
Audio and Video Equipment (AV)
Requests may be submitted at anytime and will be worked and responded to during normal operating hours for the appropriate UAA IT Support office.
Supported By
This service is maintained
macOS Management
Overview
Our macOS Management System is a system to remotely manage and service the collection of UAA owned Apple devices. This is done by remotely managing the software, updates, and operating
Employee Software Support
The University of Alaska (UA) and University of Alaska Anchorage (UAA) licenses and supports several software products for UA faculty and staff. Employee software support includes updates and patches
Employee Position Management
Assistance and requests related to creating, changing, reclassifying or requesting copies of Position Descriptions (PD). ... hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Human Resources Coordinator Team.
IT Services Availability and Status
View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via Twitter, webhooks, RSS Feeds, or email. These include updates about scheduled maintenance and unplanned outages. ... Applications Supported
Statuspage by Atlassian
View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via
Course Inventory Management Tool (CIM)
This article provides information on who to contact if you are an active staff or faculty member and cannot access the Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu. ... Overview
Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu, allows instructors to review UAA-approved course curricula and view official student learning outcomes
Employee Reimbursement
and will be worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Business Services
Setup Customer Survey Email Notice
The Enterprise Service Management (ESM) system sends survey requests to a ticket requestor via email. This article will walk ESM App Admins through the process of customizing the survey template used when sending a survey request to the customer. ... Ticket App Name> text with the name of ESM ticketing application (e.g. "UAA IT", "UAA Shared Services", etc.). This will result in a email subject line similar to the following:
UAA IT Survey Request
Chat
Assistance, and requests related to university chat services for students, staff, faculty, and departmental use. ... in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Print to Snodgrass Hall Nursing
.
What materials do I need?
A Windows laptop running Windows 10 or later
How do I use this technology?
Connect to the UAA WiFi -MatSu wireless network.
Open File
Managed Print
.
University guests may purchase print cards at the one of the following locations, and add funds to their print card at Value Transfer Stations (VTS) located at various campus locations.
UAA
Network Security
Requests for changes and allowances in the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UAA network firewall.
Eligible Peoples
IT Services staff
Embedded IT