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Approve Digital Sign Content
When content is added to the Digital Signage service, by default it is unapproved, and not visible to anyone except moderators, and the person who uploaded it. The article will walk individuals with 'approval' permissions through the process of reviewing and approving the content. ... Overview
When content is added to the Digital Signage service, by default it is unapproved, and not visible to anyone except moderators, and the person who uploaded it. Content awaiting approval
Edit a Ticket Expense
A guide for how to edit an existing ticket expense that was erroneously entered can be corrected as necessary. ... Overview
Expenses should be entered as soon as they are incurred. This helps to ensure they do not miss getting billed. There is no restriction on how many expense entries can be entered. In the
Support for Digital Signage
Create support request for Digital Signage, this includes the applications used to add content as well as the signs themselves. ... Get support with Multi-Factor Authentication (MFA) which includes but is not limited to the below;
Help! It is Not Working
Report an error message
Questions and help for how to do something
Benefits
The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees. ... The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees.
Benefits
The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees. ... The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees.
Best Practices and Strategy Guide
Article provides some suggestions on best practices and strategies to consider when creating content to be displayed on digital signs. ... Overview
Digital Signs are displayed on television screens all over campus to announce upcoming events or campus news.
Design/Layout
Create graphics, and videos in a size that
Security Keys with Duo Security
.
YubiKey
YubiKeys have a conductive touch surface that will activate the key when it is connected to the computer. When it activates while Duo is waiting for the key, it will authenticate and
Access Ticket Application Administrative Interface
Step by step instructions on how to access the Admin interface (aka TDAdmin) of a Ticketing application. This is applicable for those who are Application Administrators of a Ticketing application. ... itself. Below are instructions on how to access the Admin interface of the Ticketing application.
What materials do I need?
Internet connectivity
Web browser
ESM TDWorkManagement access
Edit a Ticket Task
In most cases a Ticket Task should be Updated instead of edited.
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to one, or more
Reminder Notifications for Approval, Choice and Task steps
Information on how App Admins can configure an Approval, Choice or Task step to send reminder notifications. ... Overview
Approval, Choice and Task steps include the ability to send reminder notifications when the step remains active.
What materials do I need?
Internet connectivity
Web browser
Edit a Response Template
This article will provide guidance to Enterprise Service Management (ESM) Application Administrators on how to edit/update response templates. ... Overview
Over time departments may find that a response template(s) may need to be updated to reflect changes in the organization, or business practices. Enterprise Service Management (ESM
Get Started with Google Docs, Sheets, & Slides
Google Docs, Sheets, & Slides allows individuals to create, collaborate, and share documents, spreadsheets, and presentations online. ... you aren't connected to the Internet, you can still create, view, and edit files on:
Google Docs
Google Sheets
Google Slides
How-to Use Google Docs, Sheets, and Slides offline
You
Get Started With Enterprise Service Management Tickets
This article provides an introduction to individuals using the Enterprise Service Management (ESM) system to access, create, and manage work via tickets. ... Overview
The Enterprise Service Management (ESM) system is designed to improve organizational processes, communication, and customer experience by providing a unified and standardized approach to
Update an Asset
connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Open a web browser.
Navigate to the UA ESM website.
Login to UA
Manage Ticket Time Types and Expense Accounts
You'll need to add any newly added time types, and/or expense accounts to each existing ticket where it is desired to be utilized.
What materials do I need?
Internet connectivity
Web
Delete a Response Template
This article will provide guidance to Enterprise Service Management (ESM) Application Administrators on how to delete unused response templates. ... response templates as appropriate.
What materials do I need?
Internet connectivity
Web browser
ESM TDWorkManagement access
ESM App Admin role for applicable application
How do I