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Approve Digital Sign Content

When content is added to the Digital Signage service, by default it is unapproved, and not visible to anyone except moderators, and the person who uploaded it. The article will walk individuals with 'approval' permissions through the process of reviewing and approving the content. ... Overview When content is added to the Digital Signage service, by default it is unapproved, and not visible to anyone except moderators, and the person who uploaded it. Content awaiting approval

KB Article Review Process

Overview Knowledge base articles created in UA's Enterprise Service Management (ESM) system should be periodically reviewed in order to ensure articles remain accurate, and relevant. Depending

Return Material Authorization Asset

Overview Items being returned to vendors for repair, replacement, or exchange (commonly refereed to as Return Merchandise Authorization or RMA) must have their asset record updated within the

Edit Your Enterprise Service Management Profile

Information on how people authorized to use the Enterprise Service Management (ESM) system can adjust some settings for their profile. ... connectivity TDNext access ESM permissions How do I use this technology? Login to ESM. In the upper right corner, click your name.   Click My Profile.   A new window/tab

Support for Digital Signage

Create support request for Digital Signage, this includes the applications used to add content as well as the signs themselves. ... Get support with Multi-Factor Authentication (MFA) which includes but is not limited to the below; Help! It is Not Working Report an error message Questions and help for how to do something

Enterprise Service Management Excel Reporting Add-In

The Enterprise Service Management (ESM) system offers a Microsoft Excel add-in which allows an authorized individual to import TDNext reports directly into Excel, thus allowing for enhanced analysis ... . Refresh ESM Report Data Once a connection has been made to an ESM report, the data can refreshed/updated at any time by doing the following. Warning When refreshing report data all

Can Cloud Service Providers Read/Access Data Stored Within Their Service?

A question we frequently receive is whether the service providers offering a cloud storage solution are technically capable of reading files stored on that service. Read on to find out about cloud storage services supported by the University of Alaska. ... Alaska supports cloud services hosted by Google and Microsoft. A summary of their access to customer data is provided below. Microsoft Encryption of data in transit: All communication between

Best Practices and Strategy Guide

Article provides some suggestions on best practices and strategies to consider when creating content to be displayed on digital signs. ... Overview Digital Signs are displayed on television screens all over campus to announce upcoming events or campus news.   Design/Layout Create graphics, and videos in a size that

Add People to Ticket

People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a ticket, they can be notified of progress on a ticket, or task when adding a comment, or updating a ticket. ... Overview People can be added to the ticket at any time. People may be added as alternative contacts, to request approval, or to be kept informed of ticket progress. Once a person is added to a