Search 703 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

About Collaboration

The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. ... Overview The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools

Get Started with Google Keep

, receipt or document and easily organize or find it later in search. Google Keep makes it easy to capture a thought or list for yourself, and share it with friends and family. Features Capture

On Hold Ticket Impact on Reports

results. On Hold tickets can be filtered out of specific views and reports.   Where to Find This Ticket reports can be found in TDNext within ticketing applications and in the Analysis

Delete a Ticket Expense

A guide for how to remove an erroneously added expense on an existing ticket. ... Overview Expenses should be entered as soon as they are incurred. This helps to ensure they do not miss getting billed. There is no restriction on how many expense entries can be entered. In the

Edit a Ticket Expense

A guide for how to edit an existing ticket expense that was erroneously entered can be corrected as necessary. ... Overview Expenses should be entered as soon as they are incurred. This helps to ensure they do not miss getting billed. There is no restriction on how many expense entries can be entered. In the

Metrics/Key Performance Indicators (KPIs) in Ticket Reports

Overview Within the Enterprise Service Management (ESM) system when building a Ticket report, there is a set of reporting columns for metrics or KPIs. These are calculations that are designed to

Delete an Enterprise Service Management Desktop

Individuals who have created their own Desktop(s) within the Enterprise Service Management (ESM) system can delete these desktops when they are no longer useful. This article will walk through to process of deleting a Desktop. ... through to process of deleting a Desktop. What materials do I need? Web Browser TDNext license How do I use this technology? Login to ESM. Navigate to the Desktop tab on the menu

Change Enterprise Service Management Default Desktop

Overview Within the Enterprise Service Management (ESM) system individuals can easily change which desktop is displayed by default when they login to the system. This article will provide

Create in Article Anchor Links

Overview When articles become lengthy including the use of in-page links can improve customer's navigation and access to the content. Unless the article is short, if it has three or more headings

Remove a Forward from Gmail Account

  How do I use this technology? Open a web browser and login to your UA Gmail account. In the top right, click Settings.   Click See all settings.   Click the

Support for the Learning Management System

Assistance with Learning Management System (LMS), also known as Blackboard. for how to do something; have something done you don't have permissions for; get answers to questions; or report an error with the system. This includes but is not limited to the below ... Management System Assistance with Learning Management System (LMS), also known as Blackboard. for how to do something; have something done you don't have permissions for; get answers to questions; or

Make Images Accessible Using Alternative Text

access the content of the image when their browsers fail to display the image. It can help English learners gain vocabulary to describe what they see. It can help you, the author, make sure that the

Where can I use my Wolfcard?

discounts on admission to campus activities and events Use workout facilities in the Wells Fargo Sports Complex and Alaska Airlines Center. Ride the People Mover and Valley Mover for free

Tips for Writing Knowledge Articles

Overview Along with using the existing knowledge templates, here are some tips to help you write good knowledge articles. Tell and Show, Don’t Only Tell: People learn in a wide number of

Size Limit for Email Messages

Overview Yes. You can send and receive messages up to 25 megabytes (MB) in size, including the message's text, headers, and any attachments within the University of Alaska's mail system