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How to configure a Mailman list to allow only subscribers to post. ... Overview How to configure a Mailman list to allow only subscribers to post. How do I use this technology? Mailman allows you to choose what to do with incoming messages. Go to your

Service Description This service is used to submit review/approval requests for software that isn't currently offered/available within the University of Alaska system. Important Before

Information on how to reassign the person, or group responsible for working on a ticket task from one to another. ... Overview Tasks on tickets are typically assigned to groups, or individuals, responsible for completing specific sub-components of work. If the task is assigned to the incorrect responsible party

This article will provide guidance to Enterprise Service Management (ESM) Application Administrators on how to activate custom notification templates. ... departments to notify others with useful information in a format that aligns with the organization's brand. Once custom templates have been created, they need to be activated. This article will provide

results. On Hold tickets can be filtered out of specific views and reports. Where to Find This Ticket reports can be found in TDWorkManagement within ticketing applications and in the Analysis

Overview Within the Enterprise Service Management (ESM) system when building a Ticket report, there is a set of reporting columns for metrics or KPIs. These are calculations that are designed to

Individuals who have created their own Desktop(s) within the Enterprise Service Management (ESM) system can delete these desktops when they are no longer useful. This article will walk through to process of deleting a Desktop. ... through to process of deleting a Dashboard. What materials do I need? Web Browser TDWorkManagement license How do I use this technology? Login to ESM. Navigate to the Home tab

Overview Within the Enterprise Service Management (ESM) system individuals can easily change which dashboard is displayed by default when they login to the system. This article will provide

Information using Enterprise Service Management (ESM) workflow stages to summarize progress. ... Overview Stages are designed to abstract the details of what could be a complicated workflow in order to provide a quick status summary. Stages have the benefit of being visible through the

A guide for how to remove an erroneously added expense on an existing ticket. ... Overview Expenses should be entered as soon as they are incurred. This helps to ensure they do not miss getting billed. There is no restriction on how many expense entries can be entered. In the

Information on how to view the full header of an email you send, or received within a Gmail account. ... Overview Email headers contains information about an individual email, detailing the path a message took as it went through various mail servers. The headers contain time-stamps, IP addresses and

, receipt or document and easily organize or find it later in search. Google Keep makes it easy to capture a thought or list for yourself, and share it with friends and family. Features Capture

, additional opt-in components are available for UA departments to purchase for their faculty and staff. Important License(s) are available upon request, and the annual cost is charged to the

The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. ... Overview The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools

Overview Images can make it easier to follow instructions in a KB article. The most effective images do one of the following: Show what something looks like Help the customer locate