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Software Catalog
Information about software licensed and supported by the University of Alaska (UA), University of Alaska Anchorage (UAA), University of Alaska Fairbanks (UAF), and University of Alaska Southeast (UAS ... Overview
The University of Alaska (UA), University of Alaska Anchorage (UAA), University of Alaska Fairbanks (UAF), and University of Alaska Southeast (UAS) licenses and supports software products
Change Voicemail Greetings
Overview
Individuals can customize the voicemail greeting associated with their assigned university telephone number.
Greetings
Cisco Unity Connection allows individuals to define
Ticket Workflow Approval and Choice Steps
Ticket workflows define processes to be automated including steps requiring one or more individuals to provide information such as approval or denial of the request or selecting from a list of ... take action on the step will receive an email similar to the one below.
Click on the link "this workflow step in the UAA Seawolf Tech Portal", circled in red below, it will take you
UAA's Device Naming Conventions
This article provides information on UAA's conventions for naming electronic devices on campus (e.g. computers, printers, scanners). ... Overview
UAA has adopted the following naming conventions for university owned devices connected to UAA's network in order to a) uniquely identify devices, and b) reduce the possibility of device
Access Ticket Application Administrative Interface
Step by step instructions on how to access the Admin interface (aka TDAdmin) of a Ticketing application. This is applicable for those who are Application Administrators of a Ticketing application. ... ticketing applications
How do I use this technology?
Login to UA ESM system.
Access the ticket application
If present in the horizontal menu, click the application name (e.g. UAA IT
Software License Management
permissions to assist with the request.
For additional questions about this services please contact the appropriate UAA IT Support office.
Get Started with Mailman
UAA Mailman is a web-based email distribution list manager that allows staff, faculty, and university departments and organizations to use email lists for distribution of news, upcoming events, and/or general discussion among subscribers. ... Overview
UAA Mailman is a web-based email distribution list manager that allows staff, faculty, and university departments and organizations to use email lists for distribution of news, upcoming
PDF Reader and Editor
A PDF Reader will allow you to view, annotate and fill out form-fill PDF documents. To fully edit and modify PDF documents you will need a PDF Editor which will also have all of the same options as a PDF Reader. ... IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
University Computers
order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Department & Employee Printing
All administrative and academic departments have access to a variety of printing services.
Network accessible Multi-Functional Printers/Copiers (MFPs) are made available via UAA's Distributed
Email Marketing Platform
UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The ... Applications Supported
Marketing Cloud by Salesforce
UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty
page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Application Development & Integration
consultation and rough estimate.
Availability
Requests are processed weekdays from 8 a.m. to 5 p.m.
Supported By
This service is maintained and supported by UAA IT Services
Calendars
Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use. ... order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
In Room Training of Audio and Video Equipment
support requests are added in the Resource section when creating or editing your Event. A quick way to find a list of UAA AV Equipment and Services is to search by "UAA AV".
If you have any special