Search 529 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Adobe Cloud License

  1. Services
  2. Services by Department
  3. Information Technology
  4. Applications & Software
The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can ... this page. Requests generate a Ticket which will be worked in order received and priority by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the UAA Technical Support Center, or UA OIT Service Desk.

Get Started with Cisco Jabber

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
, using your UAA office phone number, over the Internet from any device with a speaker and microphone, including computers, and mobile devices. A softphone allows you to make telephone calls without an

Security Tips

  1. Knowledge Base
  2. Security
  3. Information Security
privacy issues are corrected in newer versions. Review and adhere to UAA's Appropriate Use of Information Technology Policy. Back up important files using disks or other media and store securely

How can I Identify Fraud and Spoofing?

  1. Knowledge Base
  2. Security
  3. Information Security
Get information on identifying common fraud and spoofing attempts, and also how to protect yourself against malicious activity of this nature. ... about? For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Get Started With Digital Signage

  1. Knowledge Base
  2. Enterprise Services
  3. Digital Signage
An introduction on where to get started with creating and managing signs with UAA's Digital Signage platform. ... Overview Digital signage enhances the experience of University of Alaska Anchorage students, faculty, staff, and visitors by delivering targeted messages to campus audiences. Campus departments

Using the Duo MFA Prompt

  1. Knowledge Base
  2. Security
  3. Multi-Factor Authentication
Questions or Assistance with Multi-Factor Authentication form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist

Edit Enterprise Service Management Notification Template

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. ESM App Admin
  5. Notifications
This article will provide guidance to Enterprise Service Management (ESM) Application Administrators on how to customize notification templates. ... ;" target="_blank">View Ticket In UAA Service Portal</a></p> </div> </div> </div> <div style="width: 100%; border: 1px solid #E77A1C; margin-top: 20px; margin-bottom: 15px;"> <div style

Multi-Factor Authentication Security Key Purchases

  1. Knowledge Base
  2. Security
  3. Multi-Factor Authentication
Overview This document lists the UAA IT Services recommended security keys for use with UA's Multi-Factor Authentication systems such as Duo. Recommended Security Keys Yubico Security Key

Install Microsoft 365 apps on a personal computer

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
How to install UAA-provided Office 365 apps on a personal Windows or macOS computer. ... Overview The Microsoft 365 Apps for Enterprise allows current University of Alaska (UA) students, staff, and faculty to download the latest versions of Microsoft 365 software at no cost. In

UAOnline

  1. Services
  2. Services by Department
  3. Information Technology
  4. Applications & Software
UAOnline gives students, staff and faculty access to business aspects of the university. ... . Availability 24 hours a day 7 days a week exclusions are, During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status

Assistive Technology

  1. Services
  2. Services by Department
  3. Information Technology
  4. Educational Technology
Assistive technology helps individuals with disabilities perform tasks which might otherwise pose challenges or not be possible. This could include accessible text-to-speech support for reading materials, speech-to-text for writing support, digital recorders, audio listening devices, and more. ... Magnification, Text-to-Speech and Speech-to-Text are just a few of the options available to Disability Support Services (DSS) students, to access alternate format materials.  To learn about

Support for Remote Connectivity VPN

  1. Services
  2. Services by Department
  3. Information Technology
  4. Networking
  5. Remote Connectivity VPN
Assistance with Remote Connectivity VPN, also known as Global Connect. ... Assistance with Remote Connectivity VPN, also known as Global Connect.

Allow Certain Traffic Through Firewall

  1. Services
  2. Services by Department
  3. Information Technology
  4. Networking
  5. Network Security
Request an allowance of legitimate traffic from a university supported device through the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UA network firewall. Eligibility Faculty Staff Required

Insert a Video in a Knowledge Article

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Knowledge Management
These Violating Copyright: If you, the University of Alaska Anchorage, University of Alaska Fairbanks, University of Alaska Southeast, or University of Alaska does not own the rights to the

Retire Asset

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Asset/CI Management
Overview The Enterprise Service Management (ESM) system is designed to track relevant assets, and/or configuration items. Within the University of Alaska Anchorage (UAA) Major Administrative Unit