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Overview The Microsoft Windows Management system is a system that is used to remotely manage and service the collection of UAA owned Windows computers. This is done by remotely managing the

Learn how to access Dynamic Forms using your UA account. ... Forms form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

This article will explain how-to increase the amount of your Gmail that is synced to an Outlook client using GWSMO. ... locally on your computer.  Your UA Gmail account can hold many GB of mail; however, by default GWSMO only syncs 1 GB of mail to your Outlook client. This article will explain how-to increase the amount of

Why do we have to pay for printing? Costs related to printing have escalated over the years as more electronic resources are becoming available through UAA Online, and the Consortium Libraries

Overview Only Enterprise Administrators within the Enterprise Service Management (ESM) system are able to create shareable Dashboards at this time. They can create a Dashboard Template and assign

DocuSign is the University of Alaska’s electronic signature solution, a cloud-based application, that allows individuals to send and sign securely as well as input other data into a document with automated document workflow. ... DocuSign is the University of Alaska’s electronic signature solution, a cloud-based application, that allows individuals to send and sign securely as well as input other data into a document with automated document workflow.

The Enterprise Service Management (ESM) system sends survey requests to a ticket requestor via email. This article will walk ESM App Admins through the process of customizing the survey template used when sending a survey request to the customer. ... the <ESM Ticket App Name> text with the name of ESM ticketing application (e.g. "UAA IT", "UAA Shared Services", etc.). This will result in a email subject line similar to the following: UAA IT Survey

application (i.e. UAA IT) Click the + Report menu. Click Report. On the What type of report would you like to create? page, click Ticket Report. In the New Ticket Report form complete the

This article introduces the various options available within the Managed Print system to easily print your files via email, online through a web browser, from a traditional computer print dialog, or from a iOS/iPadOS or Android device. ... Release Stations around campus. You may pick up your print file at any of the printing devices supported by the Managed Print Service. To pay for your print jobs, you must use your UAA Wolfcard or a

Information on how to update a ticket, and optionally notify the customer, and/or other contacts that may be interested in the progress of the ticket. ... application (e.g. UA, UAA, etc.), open the Ticket that needs to be updated. Click Actions. Click Update. From the New Status drop-down menu, select the desired new status (e.g. In

In this article, the reader will learn to change their password for UA accounts using the Me.UAA password management system located at http://me.uaa.alaska.edu. ... all UAA students, staff, and faculty users. Users will need to know their UA user name or an 8-digit UA ID number and be able to satisfactorily prove their identity by answering several questions

or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

The article is to assist students with finding information about how to use and set up Honorlock software, as well as an escalation path when encountering issues. ... ? Faculty Students Who do I contact for assistance? Honorlock 24/7 Live Chat Support UAA Faculty Development and Instructional Support (FD&IS) UAA Technical Support Center

Every time a file that is saved within Microsoft Teams, OneDrive for Business, or a SharePoint site is modified SharePoint makes note of the change in its version history. Read this article for simple directions for reverting changes made to a file. ... is a quick and simple way to give your team a little 'buffer' when working collaboratively. Versioning allows an owner to roll back any changes and restore a previous version of the document

Information related to location considerations related to placement of digital signs on campus. ... /schedule are often placed adjacent to the room's entrance. The content usually displays the room's calendar (pulled live from UAA's Scheduling & Space Management System), and may include other