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Registering 3rd-party Exam with HonorLock in Learning Management System (Blackboard) Original Course

  1. Knowledge Base
  2. Educational Technology
, requests may be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees

Create HonorLock Exam Profile in Learning Management System (Blackboard) Original Course

  1. Knowledge Base
  2. Educational Technology
Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Set the UA DocuSign Account as the Default Account

  1. Knowledge Base
  2. Applications & Software
generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Edit ESM Ticket Form

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. ESM App Admin
  5. Forms and Attributes
This how-to article will help Enterprise Service Management (ESM) App Admins to edit an existing form for Ticketing applications using the TDAdmin interface. ... worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Enterprise Service Management Surveys

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. ESM Surveys
The Enterprise Service Management (ESM) system has a built-in ability to send and process small surveys with the intention of gauging the satisfaction, level of service, or overall happiness of a ...  Notification Template Below is the generalized email template used for most UAA ESM-related surveys. However, some departments may choose their own email template style.   Need additional

Change My Account Password

  1. Knowledge Base
  2. Accounts & Access
  3. Identity
In this article, the reader will learn to change their password for UA accounts using the Me.UAA password management system located at http://me.uaa.alaska.edu. ... all UAA students, staff, and faculty users. Users will need to know their UA user name or an 8-digit UA ID number and be able to satisfactorily prove their identity by answering several questions

Manage Subscribers on a Mailing List

  1. Knowledge Base
  2. Communication & Collaboration
  3. Mailing List
People Unsubscribe People How do I use this technology? Use the web interface Go to the UAA Mailman admin website for your list. https://lists.uaa.alaska.edu/mailman/admin

Install GlobalProtect VPN on Mac

  1. Knowledge Base
  2. Accounts & Access
  3. Remote Access VPN
login credentials   How do I use this technology? How to Download  In web browser go to https://uaa.vpn.alaska.edu.    Login using your UA credentials

Access Adobe Applications with an UA Account

  1. Knowledge Base
  2. Applications & Software
Learn how to access Adobe applications, once a license has been assigned to your UA Account. ... Overview This article will show how to access the Adobe Creative Cloud license using your University Identity. If you have not been assigned a licence you need to go submit a request for a Adobe

About Microsoft 365 @ UA

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
- including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet. ... @alaska.edu) and password. Only UaUsername@alaska.edu will work for accessing Microsoft 365. Attempting to use a vanity, or preferred email address formats such as first.last@alaska.edu, or legacy UAA, UAF, or

Can I get In-Person Support for my Computing Needs?

  1. Knowledge Base
  2. Computers & Peripherals
technician goes onsite and works on the task list provided by the customer.  This allows for a more efficient use of time. Services are available to employees of the UA system located in the Anchorage bowl

Create ESM Ticket Form

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. ESM App Admin
  5. Forms and Attributes
This how-to article will help Enterprise Service Management (ESM) App Admins to create forms for Ticketing applications using the TDAdmin interface. ... in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Add a New Device to Duo

  1. Knowledge Base
  2. Security
  3. Multi-Factor Authentication
(OTP) Token Note If you do not have a compatible Duo device, UAA IT Services can provide this token for free. To request one, please open a ticket here: Questions or Assistance with Multi

Add Services or Articles to Your Favorites

  1. Knowledge Base
  2. How to use the UAA Service Portal
If you find yourself regularly referencing a Knowledge Base article or using a service, you can add it to your favorites to quickly access it in the future. ... or have issues For support, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

Asset Retired Method Definition

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Asset/CI Management
form must be attached to the asset record. Sold Asset has been sold to an entity external to the University of Alaska System. Unless otherwise approved by UAA property custodian, all