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Departmental Move of Computer & Peripherials
Schedule a move of many computers and related equipment for large offices or entire departments from one campus location to another. ... hour basis. Please contact the UAA Technical Service Center at (907) 786-4646 for current rates.
Availability
Requests may be submitted at anytime and will be worked and responded to during normal
Get Started with Survey Tool (Qualtrics)
With Survey Tool, you can create online surveys, and polls with advanced functionality, and easily see results as they come in. When you create a form, you can invite others to respond to it using ... Overview
UAA provides unlimited surveys and responses to UAA students, staff, and faculty. UAA uses Qualtrics online survey software to provide its survey tool.
Important
Active
Audio and Video Equipment (AV)
Requests may be submitted at anytime and will be worked and responded to during normal operating hours for the appropriate UAA IT Support office.
Supported By
This service is maintained
macOS Management
Overview
Our macOS Management System is a system to remotely manage and service the collection of UAA owned Apple devices. This is done by remotely managing the software, updates, and operating
Employee Software Support
The University of Alaska (UA) and University of Alaska Anchorage (UAA) licenses and supports several software products for UA faculty and staff. Employee software support includes updates and patches
IT Services Availability and Status
View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via Twitter, webhooks, RSS Feeds, or email. These include updates about scheduled maintenance and unplanned outages. ... Applications Supported
Statuspage by Atlassian
View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via
Setup Customer Survey Email Notice
The Enterprise Service Management (ESM) system sends survey requests to a ticket requestor via email. This article will walk ESM App Admins through the process of customizing the survey template used when sending a survey request to the customer. ... Ticket App Name> text with the name of ESM ticketing application (e.g. "UAA IT", "UAA Shared Services", etc.). This will result in a email subject line similar to the following:
UAA IT Survey Request
Course Inventory Management Tool (CIM)
This article provides information on who to contact if you are an active staff or faculty member and cannot access the Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu. ... Overview
Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu, allows instructors to review UAA-approved course curricula and view official student learning outcomes
Chat
Assistance, and requests related to university chat services for students, staff, faculty, and departmental use. ... in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Print to Snodgrass Hall Nursing
.
What materials do I need?
A Windows laptop running Windows 10 or later
How do I use this technology?
Connect to the UAA WiFi -MatSu wireless network.
Open File
Managed Print
.
University guests may purchase print cards at the one of the following locations, and add funds to their print card at Value Transfer Stations (VTS) located at various campus locations.
UAA
About UA Identity
Introduction to University of Alaska (UA) electronic identity used to access a wide variety of resources across the UA system. ... Overview
You will utilize your UA username and password for access to almost all online services provided by UAA and UA. These include, but are not limited to email, wireless access, Learning
Print From Your Device Using MobilePrint
For help with the MobilePrint service that allows you to easily print your files via email, online through a web browser, as well as from a traditional computer. ... Print app.
Enter the following server address and port number then press Connect.
Server name: print.uaa.alaska.edu
Port: 443
The Pharos Print app will connect to UAA’s Managed Print
UA Account
Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more. ... to be unavailable. You can see current availability on the UAA Service Status page.
Many new UA Accounts are created daily automatically upon a person's affiliation (e.g. Student, Staff, Faculty
Install Milestone Client
.
After the password is entered. Click connect.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.