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Labor Redistribution

.  Availability Requests may be submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services

Audio and Video Equipment (AV)

Requests may be submitted at anytime and will be worked and responded to during normal operating hours for the appropriate UAA IT Support office. Supported By This service is maintained

Learning Management System (LMS)

The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes. ... , During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status page. Requirements A device with a connection to

Check Voicemail

In this article, you will learn how to access your office phone's voicemail inbox on-campus or on a non-UAA phone. ... Overview In this article, you will learn how to access your office phone's voicemail inbox on-campus or on a non-UAA phone What materials do I need? On-campus office phone Non-UAA phone

Departmental Move of Computer & Peripherials

Schedule a move of many computers and related equipment for large offices or entire departments from one campus location to another. ... hour basis. Please contact the UAA Technical Service Center at (907) 786-4646 for current rates. Availability Requests may be submitted at anytime and will be worked and responded to during normal

Cost Transfer

will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services

Employment Changes

Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations. ... submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

Employee Software Support

The University of Alaska (UA) and University of Alaska Anchorage (UAA) licenses and supports several software products for UA faculty and staff. Employee software support includes updates and patches

Chat

Assistance, and requests related to university chat services for students, staff, faculty, and departmental use. ... in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the appropriate UAA IT Support office.

Setup Customer Survey Email Notice

The Enterprise Service Management (ESM) system sends survey requests to a ticket requestor via email. This article will walk ESM App Admins through the process of customizing the survey template used when sending a survey request to the customer. ... Ticket App Name> text with the name of ESM ticketing application (e.g. "UAA IT", "UAA Shared Services", etc.). This will result in a email subject line similar to the following: UAA IT Survey Request

Print to Snodgrass Hall Nursing

. What materials do I need? A Windows laptop running Windows 10 or later How do I use this technology? Connect to the UAA WiFi -MatSu wireless network.   Open File

Employee Position Management

Assistance and requests related to creating, changing, reclassifying or requesting copies of Position Descriptions (PD). ... hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

IT Services Availability and Status

View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via Twitter, webhooks, RSS Feeds, or email. These include updates about scheduled maintenance and unplanned outages. ... Applications Supported Statuspage by Atlassian View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via

Course Inventory Management Tool (CIM)

This article provides information on who to contact if you are an active staff or faculty member and cannot access the Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu. ... Overview Course Inventory Management Tool (CIM), also known as nextcatalog.uaa.alaska.edu, allows instructors to review UAA-approved course curricula and view official student learning outcomes

Employee Reimbursement

and will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services