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Wireless Network (WiFi)
Wireless network connectivity provides high-bandwidth, high-availability campus connectivity. ... The University of Alaska Anchorage (UAA) provides high-bandwith, high-availability wireless network (WiFi) service to UAA campuses across the state.
Eligible Peoples
Faculty
Non-University
Access Your UAA Windows PC Remotely
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer. ... Overview
This article will show the steps for using Remote Desktop Protocol (RDP) to connect from one Windows computer to another Windows computer.
In this article:
Using Remote
Windows License Expiring on UAA-issued Windows computers
In this article, users will learn how to resolve the "Your Windows License Will Expire Soon" error message on UAA-issued Windows computers. ...
Connection to the UAA network
On-campus using a wired or Wi-Fi connection
Off-campus using UAA GlobalProtect VPN
UA username and password
How do I use this technology?
Log
Connect to MyResNet
Instructions on how to connect to the Residential wireless network, MyResNet, for students and guests living in campus housing. ... Apogee How To Connect Document.pdf ... wifi ... , sign back in and click on show wifi password under the Add Devices tab. You can change your wifi password here to something unique.
You will use this wifi password to connect your devices
What are the Different Support Channels UAA IT Services Offers?
Holidays.
Contact Information
Email: uaa.techsupport@alaska.edu
Anchorage: (907) 786-4646
Toll Free: (877) 633-3888 (Outside Anchorage)
Phone Menu Options
Login assistance, or
Sign Into UAA Windows Device Off Campus After a Password Change
Article that explains how to sign into a UAA Windows device that is off campus following a password change. ... Overview
Passwords do not update automatically on computers that are not always connected to the UAA network. This article will cover how to sign into a UAA Device after changing your password
Login to UAA Chromebooks for Contact Tracers
Overview
How to log in to Chromebooks without saving Single Sign On ( SSO) Credentials
Note
This information is for Contact Tracer Chromebooks. Users will have an account that ends in
Publish an Article to UAA Knowledge Base
Overview
As a Knowledge Publisher, you can publish any article, regardless of ownership, to the UAA IT Knowledge Base.
Note
Knowledge Publishers should always communicate with the
Connecting to a Sharelink (Wireless Presenter) using a computer
Short instructions on how to connect to a Sharelink device and share your screen from a computer ... "Wireless Presenter" option available on the touch panel.
A computer connected to the UAA Network
Web browser
How do I use this technology?
Press the Wireless Presenter option on the touch
Connect to a Sharelink Pro (Wireless Presenter) using a computer
"Wireless Presenter" option available on the touch panel.
A computer connected to the UAA Network
Web browser
How do I use this technology?
Press the Wireless Presenter option on
UAA's Device Naming Conventions
This article provides information on UAA's conventions for naming electronic devices on campus (e.g. computers, printers, scanners). ... Overview
UAA has adopted the following naming conventions for university owned devices connected to UAA's network in order to a) uniquely identify devices, and b) reduce the possibility of device
Contact Center
Running Windows 10
Up to Date Compatible Web browser
Headset with microphone that is connected to the computer (for answering calls)
Cost
The standard service is paid for by UAA IT Services
Google Workspace @ UA
Google Workspace for Education is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. Services include Mail, Drive, Docs, Sheets, Slides, Sites, Calendar. ... button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
macOS Big Sur (11.0)
Information relating to software compatibility between macOS Big Sur (11.0) and third-party software. ... legacy FireWire ports uses a Thunderbolt to FireWire 800 adapter to allow older peripherals with FireWire ports to be connected to newer Mac systems via their computer's Thunderbolt port.
This
Install GlobalProtect VPN on Windows
Connectivity VPN form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.