Services related to supported software and applications, including volume licensed software and license eligibility for students.

Categories (2)

Google Workspace @ UA

Assistance, and requests associated with the Google Workspace suite of services available to the university community.

Microsoft 365 @ UA

Assistance, and requests associate with the Microsoft 365 (aka Office 365) suite of services available to the university community.

Services (12)

Adobe Cloud License

The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.

Email Marketing Platform

UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The platform is capable of tracking and reporting on the success of a particular campaign (whether an email was opened, if a particular link was clicked, etc.).

Enterprise Service Management (ESM)

Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.

IBM SPSS Statistics

SPSS Statistics is a software package by IBM used for statistical analysis.

IT Services Availability and Status

View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via Twitter, webhooks, RSS Feeds, or email. These include updates about scheduled maintenance and unplanned outages.

Learning Management System (LMS)

The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.

PDF Reader and Editor

A PDF Reader will allow you to view, annotate and fill out form-fill PDF documents. To fully edit and modify PDF documents you will need a PDF Editor which will also have all of the same options as a PDF Reader.

Scheduling & Space Management System (SSMS)

The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities. It is currently used for scheduling by most Anchorage Campus departments, Kodiak, Mat-Su & Prince William Sound campuses.

Software License Management

Information Technology Services can host and manage software licenses where deployed software applications would benefit from a central license service.

Software Request

Request review/approval for new software that isn't currently offered/available within the University of Alaska system.

UAOnline

UAOnline gives students, staff and faculty access to business aspects of the university.

Submit Approved Software Waivers

Legacy service for submitting a software waiver for review/approval for new software that isn't currently offered by IT Services.