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responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services.

Information containing some general troubleshooting tips for Cisco Jabber used by University of Alaska Anchorage (UAA) faculty and staff. ... connected to UAA's VPN network via Global Protect. Verify that you're using the latest version of Jabber. Reset Jabber. At the login screen there is an option under the login to reset jabber

Wired network connectivity provides high-bandwidth, high-availability campus connectivity to the Internet, Internet2, and other online services. ... Wired network connectivity provides high-bandwidth, high-availability campus connectivity to the Internet, Internet2, and other online services. Eligible Peoples Alumni Community Partner

Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Assistance with Remote Connectivity VPN, also known as Global Connect. ... Assistance with Remote Connectivity VPN, also known as Global Connect.

Information on where your UAA Wolfcard can be picked up. ... Overview You can vist one of the following locations to receive your Wolfcard: Anchorage Campus: University Center (UC) - At the cashier windows Consortium Library (LIB) - At the

, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

Prior rates for the UAA Data & Communications Recharge (formerly telecommunications). ... installments.  Note If you would like to make changes to telephone services, please submit a service request through the UAA Service Portal or contact the Technical Support Center (TSC) at 907

Request access to edit a website or specific webpage on the CMS. ... This service is for requesting access to edit a website or specific webpage on the university Content Management System (CMS), OUCampus. We require authorization from a Director, Dean, Manager, etc

In this article, you will learn how to access your office phone's voicemail inbox on-campus or on a non-UAA phone. ... Overview In this article, you will learn how to access your office phone's voicemail inbox on-campus or on a non-UAA phone What materials do I need? On-campus office phone Non-UAA phone

How to install UAA-provided Office 365 apps on a personal Windows or macOS computer. ... Overview The Microsoft 365 Apps for Enterprise allows current University of Alaska (UA) students, staff, and faculty to download the latest versions of Microsoft 365 software at no cost. In

Assistance, and requests associated with TLS certificates used for services such as HTTPS, and other protocols that allows secure connections between devices. ... This service is used to request a new or renewed TSL certificate for eligible website URLs hosted on the uaa.alaska.edu domain. Eligible Peoples Faculty Staff Requirements Before

service Signature Authority Availability Requests may be submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared

service availability on the UAA Service Status page. Supported By This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the Request Support

assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.