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How to access and download videos from Kaltura
Overview
To stay aligned with industry best practices, contract requirements, anticipated continued use, and to reduce our storage footprint, UAA periodically schedules the content deletion of old
How do I Perform a Long Distance Call from an On-Campus Phone?
The purpose of this article is to assist users with placing long distance telephone calls from on-campus telephones. ... ) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Reassign a Ticket Task
Information on how to reassign the person, or group responsible for working on a ticket task from one to another. ... Overview
Tasks on tickets are typically assigned to groups, or individuals, responsible for completing specific sub-components of work. If the task is assigned to the incorrect responsible party
Disable HonorLock in Learning Management System (Blackboard) Original Course
worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Add a Comment to Ticket or Ticket Task
UAA IT Ticket users)].
The default is public which allows the ticket requestor, and contacts to see the comment.
Determine if you would like to Notify some person or
Create Links in an Article
appropriate option:
<not set> - the defualt option, use when linking to other pages within the UAA KB system
New Window (_blank) - use when linking to pages external to the UAA KB system
Note: the other options displayed are not generally used.
Click Ok.
Article Lifecycle Overview
overall approved UAA KB article style guides. See the Checklist to Approve Knowledge Article for more details.
Level 2: Review by the service line owner. The team responsible for the service line
Get Started with Microsoft Stream
Microsoft Stream is an online portal used to post and stream videos within specific organizations and groups. ... videos in the university to connect, collaborate, learn, and share information. Anyone can search for videos easily and consume them on their device, whenever and wherever.
Features
Microsoft
Applying an HonorLock Exam Profile in Learning Management System (Blackboard) Original Course
be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge
Applying an HonorLock Exam Profile in Learning Management System (Blackboard) Ultra Course
be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge
Change Ticket Classification
worked by Priority based on the Impact and Urgency of need as well as the order they are received by the UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.
Resolve Issue Where Emails Sent to Listserv Disappear
Information for list administrators on resolving an issue where emails sent to a mailing list appear to disappear. ... systems that send email such as UAA's Listserv. For most list's created relatively recently no changes to list settings are usually required; however, for lists that have been around for several years list
Review Test Results with HonorLock in Learning Management System (Blackboard) Ultra Course
For support, requests may be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees
Find Your Academic Transcripts
In this article, you will learn how to find your academic transcripts in UAOnline. ...
Order an official transcript
Unable to view or order transcript due to a hold
Need additional help or have issues
What materials do I need?
A device with Internet access
A
Sign In to Digital Signage
This article will help authorized content managers to sign in to the Digital Signage portal. ... Overview
Authorized individuals can access the University of Alaska Anchorage Digital Signage platform by following the directions below.
What materials do I need?
Computer with access to