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How do I Perform a Long Distance Call from an On-Campus Phone?

The purpose of this article is to assist users with placing long distance telephone calls from on-campus telephones. ... ) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Disable HonorLock in Learning Management System (Blackboard) Original Course

worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Insert a Video in a Knowledge Article

These Violating Copyright: If you, the University of Alaska Anchorage, University of Alaska Fairbanks, University of Alaska Southeast, or University of Alaska does not own the rights to the

FAQ for SolidWorks Software

. Also a reminder that SolidWorks is available on the UAA Virtual Desktop Computer Labs (VDI) if students are not able to install it on their computer.  Learn how to access and use the VDI.

How to access and download videos from Kaltura

Overview To stay aligned with industry best practices, contract requirements, anticipated continued use, and to reduce our storage footprint, UAA periodically schedules the content deletion of old

Article Lifecycle Overview

overall approved UAA KB article style guides. See the Checklist to Approve Knowledge Article for more details. Level 2: Review by the service line owner. The team responsible for the service line

Create Links in an Article

appropriate option:   <not set> - the defualt option, use when linking to other pages within the UAA KB system New Window (_blank) - use when linking to pages external to the UAA KB system Note: the other options displayed are not generally used. Click Ok.

Multi-Factor Authentication Security Key Purchases

Overview This document lists the UAA IT Services recommended security keys for use with UA's Multi-Factor Authentication systems such as Duo. Recommended Security Keys Yubico Security Key

Get Started with Microsoft Stream

Microsoft Stream is an online portal used to post and stream videos within specific organizations and groups. ... videos in the university to connect, collaborate, learn, and share information. Anyone can search for videos easily and consume them on their device, whenever and wherever. Features Microsoft

Retire Asset

Overview The Enterprise Service Management (ESM) system is designed to track relevant assets, and/or configuration items. Within the University of Alaska Anchorage (UAA) Major Administrative Unit

Resolve Issue Where Emails Sent to Listserv Disappear

Information for list administrators on resolving an issue where emails sent to a mailing list appear to disappear. ... systems that send email such as UAA's Listserv. For most list's created relatively recently no changes to list settings are usually required; however, for lists that have been around for several years list

Review Test Results with HonorLock in Learning Management System (Blackboard) Ultra Course

For support, requests may be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees

Applying an HonorLock Exam Profile in Learning Management System (Blackboard) Original Course

be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge

Applying an HonorLock Exam Profile in Learning Management System (Blackboard) Ultra Course

be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge

Update UA Username

additional help or have issues What materials do I need? Internet connectivity Web browser Your UA email address (UAusername@alaska.edu) and current password Up-to-date legal name on