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Information on how attachments, such as large images, documents, PDF, spreadsheets, can be added to Enterprise Service Management (ESM) Knowledge Articles to facilitate access to information related to the article. ... Overview Whenever possible content should be included within the body of a knowledge article to enhance search results and customer experience. However, attachments, such as large images

This article will walk you through migrating your On-Prem connected Foxit PDF Editor license to the new Foxit Cloud Console. ... Overview The University is moving to a new cloud-based management console for Foxit PDF Editor. This will require removing some files from the computer and then activate Foxit PDF Editor again

Request an allowance of legitimate traffic from a university supported device through the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UA network firewall. Eligibility Faculty Staff Required

Overview The Software Center allows UAA employees to access relevant software & updates on UAA owned iPads, and iPhones. If a university employee requires software that doesn't appear in the

A PDF Reader will allow you to view, annotate and fill out form-fill PDF documents. To fully edit and modify PDF documents you will need a PDF Editor which will also have all of the same options as a PDF Reader. ... IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the appropriate UAA IT Support office.

worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

FY25 Rates for the UAA Field Services Recharge. ... Overview Field Services provides desktop computing support services to the UAA Anchorage campus and metropolitan area UA community. The majority of services are centrally funded and provided at no

by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Overview This article provides instructions on how to find the Course ID for a Course in the UAA Learning Management System (LMS). What materials do I need? You must have access to use

be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge

Assistance and requests related to creating, changing, reclassifying or requesting copies of Position Descriptions (PD). ... hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

University of Alaska Anchorage electronic door lock system allows individuals to access buildings, as well as interior room(s) they are authorized to access. ... updated or upgrades that require the system to be unavailable. Supported By This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the

recruitments require provost approval. Availability Requests may be submitted at anytime and will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services

) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

Overview In scenarios where a ticket is submitted to one department using the UA Enterprise Service Management (ESM) system that can not actually be worked by that department, it may be necessary