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Get Started with Email at University of Alaska
Introduction to email services provided to University of Alaska students, staff, and faculty. ... Overview
All students, faculty, and staff receive a university provided email account. This account is used by the university to provide important information to students and is used by faculty
Differences Between Google Drive and Google Shared Drives
Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Pop Out a Chat in Teams
window will open.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Reassign a Ticket Task
Information on how to reassign the person, or group responsible for working on a ticket task from one to another. ... Overview
Tasks on tickets are typically assigned to groups, or individuals, responsible for completing specific sub-components of work. If the task is assigned to the incorrect responsible party
Include the @ Character in the Content of a CMS Page
This article will show how to include the @ character in the content of a CMS page. The University’s CMS software considers the @ character a special character, which can lead to errors and confusion. ... email address.
Join us @ UAA for Campus Kickoff!
If you have incorrectly used the @ character within the content of a page, you would see the following error message when attempting to view
Set the UA DocuSign Account as the Default Account
generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Online Directory
Assistance, and requests related to the UA employee, and department online directory. ... the UAA Online Directory.
Department managers, or other delegates, may update directory information either via the UAA Online Directory, or by submitting an Update Department Listing ticket
Review Test Results with HonorLock in Learning Management System (Blackboard) Ultra Course
For support, requests may be submitted anytime using the appropriate Learning Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees
University Computers
order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Application Development & Integration
consultation and rough estimate.
Availability
Requests are processed weekdays from 8 a.m. to 5 p.m.
Supported By
This service is maintained and supported by UAA IT Services
Assistive Technology
Assistive technology helps individuals with disabilities perform tasks which might otherwise pose challenges or not be possible. This could include accessible text-to-speech support for reading materials, speech-to-text for writing support, digital recorders, audio listening devices, and more. ... Magnification, Text-to-Speech and Speech-to-Text are just a few of the options available to Disability Support Services (DSS) students, to access alternate format materials. To learn about
Server Administration
see service availability on the UAA Service Status page.
Server administration requests for service are processed weekdays from 8 a.m. to 5 p.m.
Supported By
This service is maintained
Where Can I Find Audio/Video Smart Classrooms?
assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Switch Between Service Portals
submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
Browse the Service Portal
These instructions below will help you navigate university services available to you. ... Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.