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These instructions below will help you navigate university services available to you. ...  Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

are received by the UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.

Information for university departments on the IT process to authorize expenses on restricted funds when purchasing through IT Services or requesting billable labor. ... Overview The IT Prior Authorization form is to be completed when purchasing technology or requesting billable labor through UAA IT Services on restricted funds, beginning with 2- or 14-. This form

Management System (LMS) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

standardized template for articles makes it easier for customers to navigate because they’re already familiar the layout of information. Accordingly UAA IT Services has adopted the following KB template

This article goes over how to change your email alias in Me.uaa/ELMO. The provided aliases are generated based on our email naming conventions. ... contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu. Log in to me.uaa.alaska.edu or

In this article, you will learn how to sign into the Zoom app using your UA Zoom account ... be submitted anytime using the appropriate Questions or Assistance with Video Conferencing form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge

article it is import to identify which group(s) of people should have access to it. Within UAA knowledge articles are typically classified with one of three types of access restrictions. These are

the Knowledge Base Using other Knowledge Base menu options Search the Knowledge Base Login to the UAA IT Knowledge Base. Click Search button. The Search page appears with a variety

This article will help technicians install the Enterprise Service Management (ESM) Mobile app and connect it to the University of Alaska's ESM system. ... Overview The Enterprise Service Management (ESM) service offers a Mobile app which allows technician users to connect to ESM from a mobile device. This article describes how to find, install and

Information relating to software compatibility between macOS Catalina (10.15) and third-party software. ... download the latest installer from the UAA Software Downloads page. Fetch 5.7.7 and earlier: Individuals are suggested to update to v5.8 or later. FileMaker Pro: Update to v18 or later. Google

first party on hold. Place a call to another number. When the call connects, press the “Confrn”soft key again to add the new party to the existing call with the first party. Conferencing in

-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Support Portal to submit a Request Softphone Access ticket. What materials do I need? A campus phone number

Information to help you customize your phone or alter phone settings via the CISCO Call Manager User Option web page. ... something you wish to have, please contact UAA IT Service Center to request for it. Fast Dials This is your speed dial option. This is where you can setup any speed dials that you wish to