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This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer. ... Overview This article outlines the steps to use the Remote Desktop Protocol (RDP) to connect to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.   In this article

connect ... drive(s) Shared drive address Connection to the on-campus UAA network If off-campus, install UAA GlobalProtect VPN   How do I use this technology? Confirm the device is

This service is used for requesting assistance on how to add or edit content on a university webpage. ... Assistance for how to do something with UAA Web; have something done you don't have permissions for; or get answers to questions like, Can I do ..... What does ..... mean/do How do I

Overview Amazon Connect is a cloud-based contact center service utilized by the University of Alaska, Anchorage (UAA) as our Contact Centers. This article provides instructions on how to create

Learn about the four levels of software provided by IT Services to UAA computing users. ... application made available by University of Alaska Anchorage(UAA) is assigned one of these support levels, regardless of whether the application is made available on the software web server, in the public

Overview How to log in to Chromebooks without saving Single Sign On ( SSO) Credentials Note This information is for Contact Tracer Chromebooks. Users will have an account that ends in

toad ... they have the authority to determine the employees access needs. This article details the UAA security coordinators for each type of access. Contact the appropriate Security Coordinator to request an

Overview As a Knowledge Publisher, you can publish any article, regardless of ownership, to the UAA IT Knowledge Base.   Note Knowledge Publishers should always communicate with the

Information containing some general troubleshooting tips for Cisco Jabber used by University of Alaska Anchorage (UAA) faculty and staff. ... connected to UAA's VPN network via Global Protect. Verify that you're using the latest version of Jabber. Reset Jabber. At the login screen there is an option under the login to reset jabber

In this article, users will learn how to resolve the "Your Windows License Will Expire Soon" error message on UAA-issued Windows computers. ... Connection to the UAA network On-campus using a wired or Wi-Fi connection Off-campus using UAA GlobalProtect VPN UA username and password How do I use this technology? Log

UAA IT maintains managed, secure data centers that can service your physical and virtual server/storage colocation needs. ... The University of Alaska Anchorage (UAA) operates several data centers in order to provide the community a reliable and secure space to house their IT assets. UAA departments can request having a

Active Directory (AD) is the system that manages your domain account at the university, and is used to login to university computers, wireless networks, Office 365, and other systems/services. ... Active UA Account Cost The University of Alaska Anchorage provides access to Active Directory at no cost to students, staff, and faculty. Availability 24 hours a day 7 days a week

The University of Alaska Anchorage (UAA) provides telephone services including voice mail, call center functionality, and voice menus. Eligible Peoples Faculty Staff Student Employee

University of Alaska Anchorage electronic door lock system allows individuals to access buildings, as well as interior room(s) they are authorized to access. ... University of Alaska Anchorage with a valid Wolfcard. Cost Use of electronic door locks is provided to all active students, staff, and faculty at not cost. Departments may be responsible

during important business cycles (e.g. student class registration, final exams, etc.), but also permits IT Services to schedule resources to get important system work done during non-freeze periods. Read on to learn more about UAA's change freeze windows. ... represented, please contact UAA IT Services. Ultimately, the goal of all parties is to reduce risk to users by performing system maintenance during times which have the lowest risk to a business segment in