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Alum Email Extension
For UAA Alum to request an extension to their UA email account. ... credits, a certificate, or a degree from UAA, including its community campuses outside of the main Anchorage campus. To verify this information by looking at your unofficial transcript in UAOnline or
About the UAA Service Portal
A brief introduction to the UAA Service Portal. ... Overview
Your home for connecting with mission operational support service teams.
The UAA Service Portal is an easy-to-use site accessible 24/7 to create and manage service requests for
UAA Website Content Management System (CMS)
University of Alaska Anchorage (UAA) offers a content management system (CMS) for web solutions, design, maintenance and support for UAA's research, academic, and administrative groups. ... The content management system (CMS), empowers UAA academic and administrative units seeking to build official web presence that reflects university branding guidelines. It allows organizations to
Access Your UAA Windows PC Remotely
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer. ... Overview
This article outlines the steps to use the Remote Desktop Protocol (RDP) to connect to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.
In this article
Map a UAA Shared Drive on Windows
connect ... drive(s)
Shared drive address
Connection to the on-campus UAA network
If off-campus, install UAA GlobalProtect VPN
How do I use this technology?
Confirm the device is
Questions or Assistance with UAA Web
This service is used for requesting assistance on how to add or edit content on a university webpage. ... Assistance for how to do something with UAA Web; have something done you don't have permissions for; or get answers to questions like,
Can I do .....
What does ..... mean/do
How do I
What Type of Software Support does UAA Provide?
Learn about the four levels of software provided by IT Services to UAA computing users. ... application made available by University of Alaska Anchorage(UAA) is assigned one of these support levels, regardless of whether the application is made available on the software web server, in the public
Publish an Article to UAA Knowledge Base
Overview
As a Knowledge Publisher, you can publish any article, regardless of ownership, to the UAA IT Knowledge Base.
Note
Knowledge Publishers should always communicate with the
Login to UAA Chromebooks for Contact Tracers
Overview
How to log in to Chromebooks without saving Single Sign On ( SSO) Credentials
Note
This information is for Contact Tracer Chromebooks. Users will have an account that ends in
UAA Campus Banner Security Coordinators
toad ... they have the authority to determine the employees access needs. This article details the UAA security coordinators for each type of access. Contact the appropriate Security Coordinator to request an
Jabber Troubleshooting Information
Information containing some general troubleshooting tips for Cisco Jabber used by University of Alaska Anchorage (UAA) faculty and staff. ... connected to UAA's VPN network via Global Protect.
Verify that you're using the latest version of Jabber.
Reset Jabber. At the login screen there is an option under the login to reset jabber
Data Center
UAA IT maintains managed, secure data centers that can service your physical and virtual server/storage colocation needs. ... The University of Alaska Anchorage (UAA) operates several data centers in order to provide the community a reliable and secure space to house their IT assets. UAA departments can request having a
Windows License Expiring on UAA-issued Windows computers
In this article, users will learn how to resolve the "Your Windows License Will Expire Soon" error message on UAA-issued Windows computers. ...
Connection to the UAA network
On-campus using a wired or Wi-Fi connection
Off-campus using UAA GlobalProtect VPN
UA username and password
How do I use this technology?
Log
Telephones
The University of Alaska Anchorage (UAA) provides telephone services including voice mail, call center functionality, and voice menus.
Eligible Peoples
Faculty
Staff
Student Employee
Active Directory
Active Directory (AD) is the system that manages your domain account at the university, and is used to login to university computers, wireless networks, Office 365, and other systems/services. ...
Active UA Account
Cost
The University of Alaska Anchorage provides access to Active Directory at no cost to students, staff, and faculty.
Availability
24 hours a day 7 days a week