Search 529 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Alum Email Extension

  1. Services
  2. Services by Department
  3. Information Technology
  4. Communication & Collaboration
  5. Email
For UAA Alum to request an extension to their UA email account. ... credits, a certificate, or a degree from UAA, including its community campuses outside of the main Anchorage campus. To verify this information by looking at your unofficial transcript in UAOnline or

About the UAA Service Portal

  1. Knowledge Base
  2. How to use the UAA Service Portal
A brief introduction to the UAA Service Portal. ... Overview Your home for connecting with mission operational support service teams.  The UAA Service Portal is an easy-to-use site accessible 24/7 to create and manage service requests for

UAA Website Content Management System (CMS)

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
University of Alaska Anchorage (UAA) offers a content management system (CMS) for web solutions, design, maintenance and support for UAA's research, academic, and administrative groups. ... The content management system (CMS), empowers UAA academic and administrative units seeking to build official web presence that reflects university branding guidelines. It allows organizations to

Access Your UAA Windows PC Remotely

  1. Knowledge Base
  2. Computers & Peripherals
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer. ... Overview This article outlines the steps to use the Remote Desktop Protocol (RDP) to connect to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.   In this article

Map a UAA Shared Drive on Windows

  1. Knowledge Base
  2. Communication & Collaboration
  3. File Storage
connect ... drive(s) Shared drive address Connection to the on-campus UAA network If off-campus, install UAA GlobalProtect VPN   How do I use this technology? Confirm the device is

Questions or Assistance with UAA Web

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
  5. UAA Website Content Management System (CMS)
This service is used for requesting assistance on how to add or edit content on a university webpage. ... Assistance for how to do something with UAA Web; have something done you don't have permissions for; or get answers to questions like, Can I do ..... What does ..... mean/do How do I

What Type of Software Support does UAA Provide?

  1. Knowledge Base
  2. Applications & Software
Learn about the four levels of software provided by IT Services to UAA computing users. ... application made available by University of Alaska Anchorage(UAA) is assigned one of these support levels, regardless of whether the application is made available on the software web server, in the public

Publish an Article to UAA Knowledge Base

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Knowledge Management
Overview As a Knowledge Publisher, you can publish any article, regardless of ownership, to the UAA IT Knowledge Base.   Note Knowledge Publishers should always communicate with the

Login to UAA Chromebooks for Contact Tracers

  1. Knowledge Base
  2. Computers & Peripherals
Overview How to log in to Chromebooks without saving Single Sign On ( SSO) Credentials Note This information is for Contact Tracer Chromebooks. Users will have an account that ends in

UAA Campus Banner Security Coordinators

  1. Knowledge Base
  2. Accounts & Access
toad ... they have the authority to determine the employees access needs. This article details the UAA security coordinators for each type of access. Contact the appropriate Security Coordinator to request an

Jabber Troubleshooting Information

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
Information containing some general troubleshooting tips for Cisco Jabber used by University of Alaska Anchorage (UAA) faculty and staff. ... connected to UAA's VPN network via Global Protect. Verify that you're using the latest version of Jabber. Reset Jabber. At the login screen there is an option under the login to reset jabber

Data Center

  1. Services
  2. Services by Department
  3. Information Technology
  4. Enterprise Information Systems & Automation
UAA IT maintains managed, secure data centers that can service your physical and virtual server/storage colocation needs. ... The University of Alaska Anchorage (UAA) operates several data centers in order to provide the community a reliable and secure space to house their IT assets. UAA departments can request having a

Windows License Expiring on UAA-issued Windows computers

  1. Knowledge Base
  2. Computers & Peripherals
  3. Desktop, Laptops, & Tablets
In this article, users will learn how to resolve the "Your Windows License Will Expire Soon" error message on UAA-issued Windows computers. ... Connection to the UAA network On-campus using a wired or Wi-Fi connection Off-campus using UAA GlobalProtect VPN UA username and password How do I use this technology? Log

Telephones

  1. Services
  2. Services by Department
  3. Information Technology
  4. Communication & Collaboration
The University of Alaska Anchorage (UAA) provides telephone services including voice mail, call center functionality, and voice menus. Eligible Peoples Faculty Staff Student Employee

Active Directory

  1. Services
  2. Services by Department
  3. Information Technology
  4. Enterprise Information Systems & Automation
Active Directory (AD) is the system that manages your domain account at the university, and is used to login to university computers, wireless networks, Office 365, and other systems/services. ... Active UA Account Cost The University of Alaska Anchorage provides access to Active Directory at no cost to students, staff, and faculty. Availability 24 hours a day 7 days a week